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SUSTAINABILITY FRAMEWORK AND MATERIAL TOPICS

Manila Water’s Management Committee in consultation with its various stakeholders identified five focus areas of the core business in which Shared Value is realized. Shared Value is the alignment of social, environmental, and business goals, and these guide and drive the Company as it pursues business goals and delivers at scale.

Materiality makes the information contained in the report meaningful. Manila Water’s material topics reflect the Company’s significant economic, environmental, and social impact which substantially influence the assessments and decisions of stakeholders. Relevant or material topics have a direct or indirect impact on the Company’s ability to create shared value for itself, its stakeholders, the environment, and society at large.

We have identified additional material aspects which are important to our core operations. These are closely aligned with our Sustainability Framework.

HELPING BUILD COMMUNITIES

We believe that water is a vital component in the welfare of communities. We ensure that access to reliable, affordable water and sanitation services are provided to all. These services safeguard health and ensure productivity, as well as, uphold dignity and empowerment to marginalized communities. We further ensure that these services are reliable and resilient against any calamities, providing reliable service and water supply for all.

SAFEGUARDING HEALTH AND SAFETY

We guarantee that the water we supply is safe, and is consistently compliant with mandated drinking water standards. Equally important, we encourage the embedding of a culture of safety among our employees and business partners.

PROTECTING THE ENVIRONMENT

We commit to clean the water which our customers have used, before discharging it back to the environment. Manila Water believes that protecting the environment will ensure that the natural resources central to our business will be sustained for future generations.

DEVELOPING OUR EMPLOYEES

We nurture our employees as they are the Company’s primary stakeholders. Our talents, the competent and passionate workforce, are the engine of our growth who ensure that the world class, affordable, and sustainable solutions will be delivered to the industries and communities the we serve.

CONTRIBUTING TO LOCAL AND NATIONAL ECONOMIES

We provide a lifeline that supports livelihoods and business productivity. As we serve and grow the business, we also contribute to the growth of both the local and overall economy. Through our large capital investments, services and operations in the Philippines and in the Asia Pacific, we create opportunities for employees, business partners, and communities, enabling prosperity for all.

MATERIAL TOPICS

The material topics are aligned with our Sustainability Framework and Policy, Key Performance Indicators, Business Efficiency Measures and the comprehensive risks of the enterprise. These are validated through stakeholder engagements facilitated throughout the year.